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The Rehabus Bus Reservation System is only available to eligible people with disabilities who have been reviewed by the Rehabus Management Center. It is not open to the general public. Thanks for your consideration for any inconvenience caused.
If you have not yet reviewed the eligibility of the Rehabilitative Bus Management Center, you can use the "Account Registration Function" to submit an online application or go to the Rehabilitative Bus Management Center at 6 Zhu Lian Street, Hsinchu City to submit an application for review. Phone: (03)562-4119
For the eligibility requirements for Rehabus bus rides, please refer to the "Specifications for the use of Rehabilitative Bus on the disabled in Hsinchu City". File download URL:https://goo.gl/aa5Jv3)

Fill in the satisfaction questionnaire

Dear

Since you have taken the record of Rehabus in seven days, would you like to know if your recent ride is satisfactory?

Rehabilitation Bus Center Announcement

1. 因周六辦公室留守人力不足，若撥打訂車專線03-5624119無人接聽時，請改撥0952-163215(限周六撥打)謝謝。

2. 如手冊要線上更新，請先登入個人帳號→個人資料→更新手冊→上傳手冊正面反面照片請各放一個資料夾請用JPG檔→確定儲存→等待審通知即可。

3. 即日起遇搭車前一日為例假日、國定假日提前取消機制說明：若民眾欲提前取消車趟巧遇假日或國定假日時，亦可於搭車前一日中午12點前以傳真方式(03-5621041)，傳真(乘客編號、取消日期及時間)至本中心做提前取消留言。中心一樣視搭車前提早取消，不需檢附取消證明。

4. 112年01月01日起恢復取消需附證明機制。取消請於預定乘車時間前一日中午12點前，透過預約專線電話或上服務網站取消趟次服務，以上均無須檢附證明。若乘車前一日中午12點後或乘車當日及臨時訂車因故取消服務者一律請來電取消，並請於坐車取消日起往後推算7日內提出相關書面証明，若無法提出相關書面証明者，前三次予以勸導，第四次則停止服務一星期，第五次起無故取消時每次都將停止服務一個月。以維護其他預約者之權利(以年度計算之)。

5. 復康巴士自111年08月08日起，試辦電話語音滿意度調查。請民眾如接到電話時不必驚慌，據實回覆即可。感謝配合！

6. 111年2月7日起，網路取消系統正式啟用。民眾可於搭車前一天中午12點前或更早的時間自行上網取消預定之車趟！操作步驟如下：預約紀錄→選定預查詢預約搭乘日期→詳細→取消預約。但若取消時間超過中午12點後或要取消當天之車趟，請民眾一樣來電中心取消。

7. 復康預約訂車等待候補機制已啟用。若民眾訂車時需指定時間搭乘，可自行預約等待候補。但是否有候補到車位，需等搭車前一天中心排班調度完時才會以簡訊告知！

8. 民眾若要預訂隔天之車趟最慢請於前一天中午12點以前預約。

Reserve car instructions [-] [+]

Before making an reservation, please refer to the “Icon Description” below to see if there are any trains and seats when you want to take the time.
If there is a scheduled trip and seat for the time you want to take, click on the field to start booking the car.
If it is the time of the ride, the general seat and the wheelchair seat add up to less than the number of vehicles, indicating that the vehicle can only reserve the ride at that time, please contact the customer service staff.

The system has not yet opened an reservation. You can contact the service center and the customer service staff will assist you in reserve the Rehabus bus. Thank you.

Hsinchu City Rehabilitation Bus Service Center Tel (03) 5624119.