Wellbus - 新竹市政府復康巴士預約系統

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The Rehabus Bus Reservation System is only available to eligible people with disabilities who have been reviewed by the Rehabus Management Center. It is not open to the general public. Thanks for your consideration for any inconvenience caused.
If you have not yet reviewed the eligibility of the Rehabilitative Bus Management Center, you can use the "Account Registration Function" to submit an online application or go to the Rehabilitative Bus Management Center at 6 Zhu Lian Street, Hsinchu City to submit an application for review. Phone: (03)562-4119
For the eligibility requirements for Rehabus bus rides, please refer to the "Specifications for the use of Rehabilitative Bus on the disabled in Hsinchu City". File download URL:https://goo.gl/aa5Jv3)

Fill in the satisfaction questionnaire

Dear

Since you have taken the record of Rehabus in seven days, would you like to know if your recent ride is satisfactory?

Rehabilitation Bus Center Announcement

1. 復康巴士自111年08月08日起，試辦電話語音滿意度調查。請民眾如接到電話時不必驚慌，據實回覆即可。感謝配合！

2. 復康巴士111年度申請及訂車規則變動，詳情請點擊連結查詢：https://wellbus.tw/apk/newRule.html

3. 復康巴士新冠疫情服務規定，詳情請點擊連結查詢：https://wellbus.tw/apk/covid19Rule.html

4. 111年2月7日起，網路取消系統正式啟用。民眾可於搭車前一天中午12點前或更早的時間自行上網取消預定之車趟！操作步驟如下：預約紀錄→選定預查詢預約搭乘日期→詳細→取消預約。但若取消時間超過中午12點後或要取消當天之車趟，請民眾一樣來電中心取消。

5. 復康預約訂車等待候補機制已啟用。若民眾訂車時需指定時間搭乘，可自行預約等待候補。但是否有候補到車位，需等搭車前一天中心排班調度完時才會以簡訊告知！

6. 民眾若要預訂隔天之車趟最慢請於前一天中午12點以前預約。

7. 因新冠肺炎疫情，民眾搭乘復康巴士強制全程配戴口罩。

8. 若民眾要取消或更改訂車車趟，請務必電洽本中心(03-5624119)做取消動作謝謝配合！(請依實際需求訂車，避免臨時取消或爽約。)

Reserve car instructions [-] [+]

Before making an reservation, please refer to the “Icon Description” below to see if there are any trains and seats when you want to take the time.
If there is a scheduled trip and seat for the time you want to take, click on the field to start booking the car.
If it is the time of the ride, the general seat and the wheelchair seat add up to less than the number of vehicles, indicating that the vehicle can only reserve the ride at that time, please contact the customer service staff.

The system has not yet opened an reservation. You can contact the service center and the customer service staff will assist you in reserve the Rehabus bus. Thank you.

Hsinchu City Rehabilitation Bus Service Center Tel (03) 5624119.